Privacy Policy

Privacy Policy for SMS Communications 

Effective Date: February 20, 2025 

Discovery Hydrovac LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you opt into our SMS communication services. 

Information We Collect

We only collect the following personal information when you opt into our SMS communications: 

Name (if provided) 
Phone number 
Any additional contact information you provide voluntarily 
How We Use Your Information

Your contact information is used solely for the purpose of scheduling, confirming, and providing updates about the services you have requested from us. This includes: 

Appointment scheduling and reminders 
Service updates and notifications 
Follow-up communications related to your service request 
Customer support and assistance 
Sharing of Your Information

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your contact information may only be shared under the following circumstances: 

With service providers who assist in delivering our SMS communications (e.g., SMS gateway providers), solely for the purpose of transmitting messages. 
As required by law, such as to comply with a legal obligation or respond to a legal request. 
SMS Consent

Your SMS consent is strictly used for the purposes described in this policy and is not shared with third parties for marketing purposes. 

Opt-Out and Help Information

You may opt out of receiving SMS messages from us at any time by replying STOP to any message you receive. If you need assistance, reply HELP. 

Message Frequency and Charges
Message frequency varies based on your service requests. 
Standard message and data rates may apply. 
Carrier fees may apply depending on your mobile service plan. 
Data Security

We take appropriate security measures to protect your personal information from unauthorized access, use, or disclosure. However, no transmission of data over the internet or mobile networks can be guaranteed as completely secure. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. 

Contact Us

If you have any questions about this Privacy Policy or our SMS services, please contact us at: 

Discovery Hydrovac LLC
PO BOX 95924, South Jordan, UT 84095
dhv@discoveryhydrovac.com